Built to catch you out · 26 airlines charge fees they don't publish
Charged, but the price isn't published. 26 airlines
You'll pay it, but the airline doesn't say how much anywhere you can check before booking.
- Air China
Air China doesn't publish its change or refund fees; they depend on the fare rules and how close to departure you change. Air China Australia: Voluntary refund and change rules of CA international tickets (revised Nov 2023), checked 2026-10-24
Preferred seat prices aren't published; Air China says they're 'as shown at the time of booking'. Air China Australia: Advance seat selection (Preferential and extra large seats), checked 2026-10-24
- Air India
Air India's change and cancellation fee table for Australia shows bare numbers (12,000 to change an Economy Value ticket, 25,000 to cancel) with no currency, so you can't tell the real cost before booking. Air India: Request refund (change and cancellation penalties by region), checked 2026-10-22
- ANA (All Nippon Airways)
Value and Standard fares charge a fee to change, and Standard a fee to refund, but ANA doesn't publish the amounts. ANA: More international flight fare options (Australia), checked 2026-10-22
- Asiana Airlines
Asiana doesn't publish its fare types, or change and refund fees, for tickets bought in Australia. Asiana Airlines: Reservation guide, change and refund (Australia site), checked 2026-10-23
- British Airways
BA doesn't publish seat prices; on Basic, Standard and Select you only see them inside the booking or Manage My Booking. British Airways: Choosing your seat in advance (Australia), checked 2026-10-23
BA's cancellation fee isn't published; it's only shown once you start cancelling in Manage My Booking. British Airways: Manage booking FAQs (Australia), checked 2026-10-23
- Cathay Pacific
Every economy fare, even Flex, has a cancellation fee and a no-show fee, but Cathay only shows the amounts when you book. Cathay Pacific: Fare classes (Australia), checked 2026-10-22
- Cebu Pacific
Every booking pays an Admin Fee, but Cebu Pacific doesn't publish the amount. Cebu Pacific Help Center: Service Fees, checked 2026-10-22
Change fees aren't published; Cebu Pacific shows them only in the booking summary when you rebook. Cebu Pacific Help Center: Rebooking or Canceling Your Flight, checked 2026-10-22
- China Eastern Airlines
China Eastern doesn't publish change or refund fees for tickets from Australia; its international rules say only that fees depend on when you change or refund and on the fare's own rules, and a change fee already paid is not refunded. China Eastern: Voluntary Changes and Refunds for International Flights, Implementing Rules (from 20 Jan 2026), checked 2026-10-24
The front economy rows and exit rows are paid Preferred Seats, but China Eastern doesn't publish the price. China Eastern: Preferred Seat (Value-Added Seat Reservation), checked 2026-10-24
- China Southern Airlines
China Southern sells prepaid extra bags online but doesn't publish the prices; at the airport an extra bag costs USD 160 (about A$228). China Southern: Purchasing Additional Baggage (Australia site), checked 2026-10-23
China Southern doesn't publish change or refund fees for international tickets bought in Australia. China Southern FAQ: Refund and Change (Australia site), checked 2026-10-23
- Etihad Airways
Etihad doesn't publish seat prices; you only see them when choosing a seat. Etihad: Choose your seat, checked 2026-10-22
- Fiji Airways
Booking through the Fiji Airways call centre or at the airport adds a fee, but the Australian fares page doesn't say how much. Fiji Airways: Airfare deals from Australia, checked 2026-10-24
- Finnair
Finnair doesn't publish its seat prices; you only see them when choosing a seat. Finnair: Seat selection, checked 2026-10-23
- Garuda Indonesia
Garuda says exit and extra-legroom seats may cost extra, and changes may cost a fee depending on fare type, but publishes no amounts. Garuda Indonesia: Frequently Asked Questions (Australia), checked 2026-10-23
- Hainan Airlines
Hainan sells extra bags online at a discount on the AUD220 airport price, but doesn't publish the online price, and won't sell it if you connect within 24 hours. Hainan Airlines: Prepaid baggage, checked 2026-10-24
Every change costs a change fee plus any fare difference, and refunds lose a refund fee, but Hainan doesn't publish the amounts. Hainan Airlines: Voluntary refund and change for international tickets, implementing rules (Australia site), checked 2026-10-24
- Japan Airlines
JAL doesn't publish its fare rules or change fees for tickets starting in Australia; they're only shown when you book. JAL: Australia/New Zealand fares (journeys from Japan), checked 2026-10-22
Choosing to pay in a currency other than the local one (JAL's Multi Currency Pricing) adds a currency conversion fee that JAL doesn't state. JAL: Booking rules (Australia) - payment, cancellations and changes, checked 2026-10-22
- Korean Air
Changes and refunds cost a fee on Saver, Standard and most Flex fares, but Korean Air doesn't publish the amounts for trips from Australia. Korean Air: International fares (Economy Saver / Standard / Flex), checked 2026-10-23
- Lufthansa
Lufthansa says some payment methods cost extra, but doesn't say which or how much. Lufthansa: Payment options, checked 2026-10-23
- Malaysia Airlines
On Economy Value you pay to pick even a standard seat, but Malaysia Airlines doesn't publish the price, only that it varies by route. Malaysia Airlines: Terms and conditions (Australia) - Card Payment Fee and Seat Selection, checked 2026-10-24
Every economy fare, Flex included, charges a refund fee and a no-show fee, and Malaysia Airlines doesn't publish the amounts. Malaysia Airlines AskMH: How does the Fare Family work?, checked 2026-10-24
- Qantas
Qantas sells seat selection on fares that don't include it but doesn't publish the seat prices; joining Qantas Frequent Flyer and booking direct gets a free standard seat on flights from Australia. Qantas: Seating options, checked 2026-10-22
Pre-purchased extra baggage is cheaper than the airport rate, but Qantas doesn't publish its price; the airport price is published, A$161 per extra bag domestic and A$84 a kilo to Europe. Qantas: Pre-purchase additional baggage (incl. airport excess and heavy charges), checked 2026-10-22
- Qatar Airways
Booking or changing a ticket by phone or at the airport adds a non-refundable service fee that Qatar only describes as 'starting from $25', without saying the currency or the full price. Qatar Airways: Optional services and fees, checked 2026-10-22
- Singapore Airlines
Value, Standard and Flexi fares charge a cancellation fee and a no-show fee, but Singapore Airlines doesn't publish the amounts outside the fare rules shown during booking. Singapore Airlines: Fare types (Australia), checked 2026-10-22
- Thai Airways
Thai Airways' Australian terms say a refund fee may apply and changes cost 'applicable fees', but don't publish the amounts or which economy fares allow them. Thai Airways: Reservation & Ticketing Terms and Conditions (Australia), checked 2026-10-24
- Turkish Airlines
Turkish Airlines' checked baggage page lists no allowances or extra-bag prices for Australian routes, only a calculator, and says extra baggage fees may change up to 8 hours before the flight. Turkish Airlines: Checked baggage, checked 2026-10-24
- Vietnam Airlines
Economy pays to choose a seat in advance, but Vietnam Airlines only shows the price during seat selection. Vietnam Airlines: Advance seat selection (Australia), checked 2026-10-22
Change and refund fees for each economy fare are only shown during the booking process, not on a published page. Vietnam Airlines: Voluntary refund and rebook (Australia), checked 2026-10-22
- Virgin Atlantic
Every economy fare pays to choose a seat before check-in opens 24 hours out, but Virgin Atlantic doesn't publish the seat prices. Virgin Atlantic: Optional service and travel fees, checked 2026-10-23
Flexible tickets can be changed, but Virgin Atlantic says only that the change fees 'vary' and doesn't publish them. Virgin Atlantic: Optional service and travel fees, checked 2026-10-23
- Virgin Australia
Lite fares pay to choose a seat before the last 3 hours, and Virgin doesn't publish the seat price. Virgin Australia: Seat selection, checked 2026-10-22